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For customer inquiries, please call 800-922-0204 or go to Contact Us

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Verizon Wireless operates the nation’s largest 4G LTE network and largest, most reliable 3G network. Whenever and wherever customers need it, the signal will be there. We build and manage networks that keep you connected to your world wherever you are.

Nation's Most Reliable Wireless Network

Verizon Wireless has invested more than $70 billion since it was formed in 2000 – on average more than $6 billion every year – to increase the coverage and capacity of its premier nationwide network and to add new services. Verizon Wireless currently serves 108.7 million total wireless connections, including 92.2 million retail customers and 16.5 million wholesale and other connections.

We Test Our Network Every Day

Verizon Wireless' 'most reliable network' claim is based on network studies conducted by test men and women who drive 100 specially-equipped vehicles more than 1 million miles annually to test network performance, call quality, and data network performance.

Meet our Test Men and Women.

 

Ensuring the Network Meets High Call Quality Standards

These test men and women conduct more than 3.5 million voice call attempts and more than 19 million data tests annually on Verizon Wireless’ network and the networks of up to seven other wireless carriers.

Learn more about the testing process.

 

The Results

Verizon Wireless uses the results of its frequent network tests to maintain and fine-tune the company's network on a regular basis as part of its ongoing quality maintenance programs.

Read examples of our regional reliability studies here.

 

Customer Testimonials

Following hurricanes, wildfires, floods and other emergencies, customers and first responders have written to us and spoken to us about the importance of having a reliable network that enabled them to make a call or send a message when they most needed to.

Read examples of how our network empowers our customers to stay connected when they need it most.

 

No Wireless Provider Stands Behind You Like Verizon Wireless

At Verizon Wireless we stand behind our service. If you’re not completely satisfied, you can return your device and cancel service within 14 days of activation and pay no early termination fee.

Learn more about the Verizon Wireless Customer Guarantee.

 
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