You can donate no-longer-used phones and accessories in any condition from any wireless provider at any Verizon Wireless Communications Store, through a HopeLine® phone drive, or through the mail. Just follow these simple steps:
Erase any data from the phone and disconnect the device’s service with your wireless provider.
Remove any storage cards (microSD, etc.) and SIM cards from the phone, and be sure to include any travel chargers or other accessories that came with the device that you no longer need.
Turn the phone's power off.
Make sure the phone’s batteries are installed in the phone. Please do not include any loose batteries.
If you’re mailing in the phone and accessories, pack them up and seal the package securely. Print out the postage-paid label (with your return address filled in) and attach it to the box or envelope. Then, just drop it in the mail. Print a Postage-Paid Mailing Label
Host a Phone Drive
Anyone can join in and host a HopeLine phone drive. We partner with companies for events and ongoing collections and team up with community groups and dedicated individuals like you to host drives across the nation. College campuses can get involved through our UHopeLine program. With a little planning and the materials we provide on this page, you can host a drive that will benefit victims of domestic violence and help the environment at the same time.
Share a few copies of our HopeLine Overview note with friends, colleagues and contacts who would be interested helping you host your phone drive to help identify potential locations or events. Print the HopeLine Overview Note >
Select the dates and location for your drive. Be sure to plan for the length of your collection when you do so.
Get free HopeLine materials to promote and host your drive. Just email your request with the dates you’ve planned, and we’ll send you the materials you need. Email your request to: email@example.com
Maximize participation in your phone drive: Publicize the event in advance with community newspapers, church bulletins, flyers, newsletters, bulletin boards and via social media outlets including Facebook and Twitter. Let people know how long phones will be collected, why donations are needed and how they will be used.
During Your Phone Drive
Place the collection boxes in visible but secure locations.
Ensure that collection boxes aren’t getting too full.
Move collections to a storage area as needed.
After Your Phone Drive
Pack your collected phones, batteries and accessories securely for shipment.
Mail them to HopeLine using our postage-paid label or drop them off at any Verizon Wireless Communications Store.
Overview Video: Learn more about UHopeline through this video that was produced by Verizon interns.
Get Your School Involved with UHopeLine
Make a difference on your school campus by speaking out against domestic and dating violence. The UHopeLine program from Verizon Wireless helps schools raise awareness of this epidemic and gives back to those who have been affected.
You can get the facts and help spread awareness by hosting a phone drive on your campus. Use materials we’ve provided here to organize and promote a UHopeLine drive at your school.
How to Host a Drive: Share this flyer with everyone interested in helping you host your UHopeLine drive